With a blame game playing out over whether the contractor or the Obama administration was behind the epic failure that is healthcare.gov, I think it’s important to get some perspective. There are a lot of bad companies in any industry. There are a lot of great companies, too. How good a company is at producing a good or service depends in part on the knowledge, skills, and creativity of its staff and leadership. But it also takes knowledge and experience to spot valuable partnerships, and businesses have risen and fallen on those choices.
So when the government, manned by a lot of people without special knowledge or understanding of anything besides winning elections and making speeches, says it will decide which company will provide a service to tens of millions of people and how the service should work, you really shouldn’t be surprised when what you get is a pile of crap.
I had a fun thought this morning. Stick with me on this little logic train....
ReplyDeleteGovernment bureaucrats, elected officials, and the activists who demand action from them all think that businesses large and small are all in it for the profits. They think all these private entities make money by lying in their ads, charging top dollar for shoddy work/service, paying low wages to the help. All these perceived bad business practices somehow manage to NOT sink the entities into bankruptcy. THUS, Government run anything can do the same. Lie about what will be accomplished with the program. Lie about the costs. Lie about the quality of service. Make the program impossible to sign up for, and thus impossible to use. Step 2 ?? Step 3 profit. Hey, this is what they think Wal Mart does, right?